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Cancellation Policy

Cancellation by course organizer

  • the course organizer reserves the right to cancel an event due to low enrollment or other circumstances which would make the course non-viable.
  • if the organizer cancels a course, registrants will be offered a full refund of registration fees. The organizer will not reimburse other costs incurred with the course (travel or hotel bookings by participants not made by the organizer).
  • should circumstances arise that result in postponement of a course, the organizer has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Registration cancellation by participant

  • the deadline to receive a refund for your registration is 21 business days before the course.
  • registration cancellations received prior to the deadline may be eligible to receive a refund less a service fee of €100,-.
  • cancellations received after the stated deadline will not be eligible for a refund.
  • refunds will not be available for registrants who choose not to attend the course.
  • cancellations will be accepted in writing only and must be received by the stated cancellation deadline. When writing your cancellation please include the details of your credit card or bank details (SWIFT / IBAN).

Note regarding Covid-19

SORG is continuously monitoring the situation with COVID-19 and aims to minimize disruption to planned courses and educational events. However, in the current climate, SORG cannot exclude the possibility that scheduled courses or events will be postponed, cancelled, or otherwise disrupted. SORG endeavours to give due notice of these decisions but encourages you to ensure the tickets and accommodation you book yourself are refundable. 

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